We're here to help.
Average response time under 2 hours. Real humans, based in-house — no chatbots pretending.
Live chat
Mon–Fri, 8am–8pm PT
Track an order
Real-time shipment tracking
Start a return
30-day no-questions-asked
Warranty claim
24-month brand coverage
Common questions
If your question isn't here, drop us a note — we usually reply within 2 hours.
When will my order ship?+
Orders placed before 2pm PT ship same day. You'll get a tracking email within an hour of shipment.
What's your return policy?+
30 days, no questions asked. If the product isn't right for you, we send a prepaid label and refund the moment it's scanned by the carrier.
How do quantity discounts work?+
Choose a pack size on any product page (Buy One, Stock Up, or Business Pack). The discount applies automatically at checkout — no coupon codes.
How do you decide what to sell?+
Our hardware team benchmarks products for real wattage, build quality, and durability. If it doesn't beat what we already carry, it doesn't get listed.
Do you offer business pricing?+
Yes. Any order over 10 units qualifies for our Business Pack pricing. For 100+ unit orders, contact us for custom quotes.
Is my payment info secure?+
We use Stripe for all transactions and never store your card details. Apple Pay and Google Pay are supported at checkout.